Healthcare providers

Phone support

Through decades of refinement and study, phone support ('quitline') has become one of the most effective and widespread smoking cessation interventions.

While practices have changed significantly over the years, two decades of studying quit smoking phone support services ('quitlines') has resulted in ample data to conclude they are both effective and cost-effective smoking cessation interventions.

A number of studies examining the effectiveness of phone support programs have been published, and all of them have found that phone support programs are effective at helping smokers in their quit attempts.

Quitlines & patterns among adults with chronic diseases
2012 study shows Quitlines are accessed by smokers with chronic diseases.

In a demographic analysis of 195,057 tobacco users who enrolled with one of 15 state Quitlines between 2005 and 2008, 32.3% reported having at least one chronic illness. A seven-month follow-up survey of 3,250 of these smokers showed that 21.6% of those with diabetes and 19.7% of those with chronic obstructive pulmonary disease (COPD) had quit smoking.

Bush T, Zbikowski S, Mahoney L, Deprey M, Mowery P, Cerutti B. State Quitlines and Cessation Patterns Among Adults With Selected Chronic Diseases in 15 States, 2005–2008. Prev Chronic Dis. 2012; 9: E163.